How it works

1. Intake — 10 minutes for you.

   You collect 30–50 chronological photos from the family — the kind they'd put in a memory book, plus the snapshots in between. You send them to us with the deceased's name, dates, and a one-sentence dedication. No login. No account. Just an email or a short form. You can also tell us the family's music preference and the length they want (6–8 minutes is standard for in-service projection).

2. Restore + produce — 24 hours, on us.

   First we restore every photograph — upscaling, sharpening, color-correcting, and reconstructing faces degraded by age, low resolution, or a phone snapshot of a framed print. Then we build both formats from the restored set: a restored photo montage for the service, and a living-motion version where we add gentle, lifelike motion to each photograph — a soft breath, a held warmth. We never invent an expression or movement the photo didn't show. Slow crossfades between life stages, a piano-and-strings memorial bed, a title card and a dedication end card. Both are 16:9, sized for service-room TVs and projectors — the restored montage runs 5–6 minutes, the living-motion version 6–8. Every order also ships a 60–90 second 9:16 vertical sharing companion, built from the same photo set — included, no upcharge.

3. Preview — your call, before the family ever sees it.

   We deliver a private preview link — a password-protected download or an unlisted streaming page. You watch it. If anything needs to change, we revise within 48 hours at no additional charge. Most renders don't need revision. If the family doesn't like the final result, we refund the full amount and delete the file from our systems.

4. Delivery — your file, your relationship.

   You share the video with the family in whatever way works for your funeral home — a USB drive, a private link, an embed on your existing tribute page. You set the price that fits your service tiers (most funeral homes offer this to families at $249–$299). The family pays you, not us. We never contact them. No upsells. No email lists.

What we need from you

• 30 to 50 photos. Chronological if possible. Faded prints, phone snapshots of framed photos, low-res scans — all fine; we restore every one (sharpen, color-correct, reconstruct faces). If the family is closer to 25 or pushing 60, talk to us — we'll work with what they have.
• Name + dates. Full name as you'd put it on the program. Dates as "1942 — 2026" or full ("April 18, 1942 — February 3, 2026") — your call.
• A dedication line. One sentence. "Beloved mother, grandmother, friend." If the family wrote something, send that.
• A music preference. Tell us the tone the family would like and we'll match the memorial score to it — warm and restrained is our default.
• The length. 6, 7, 8, or 10 minutes. 7 minutes is the most common for an in-service projection slot.

What you do not need

• An account on our platform. We don't have a platform. Email works fine.
• A platform login for ad-hoc work. Order one tribute at a time over email if you prefer. (Most subscription tribute-software bundles cost more per delivered order than our flat per-order rate — higher-volume partners may choose a subscription plan when we offer one.)
• To re-shoot or scan photos professionally. Phone snapshots of physical prints are workable — we restore every one.
• To negotiate pricing for the family. You charge the family whatever fits your service tiers; we never see or contact the family.